Is my storage exclusive?
August 12, 2021 3:40 pm Leave your thoughtsYes. Think of us almost like a hotel service. You get your own room for only your goods. You sign... View Article
Author Archives for richard Moore
Is March Self Store solely for business?
August 12, 2021 3:38 pm Leave your thoughtsNo. We offer storage to both domestic and business customers alike. Providing a variety container and internal room sizes for... View Article
Is March Self Store a VAT registered Company?
August 12, 2021 3:36 pm Leave your thoughtsYes we are. Our prices include VAT. Upon request VAT invoices are emailed around the end of each month.
I’ve forgotten what size my room is, can you tell me that on your website?
August 12, 2021 3:34 pm Leave your thoughtsDue to the number of rooms that we have, we don’t list the names and numbers on the website. However,... View Article
I’ve forgotten my room number. How do I find this out?
August 12, 2021 3:31 pm Leave your thoughtsJust give us a quick call on 01354 661999 and we will assist.
I can’t remember the details about my storage or the room I’m in, please can you remind me?
August 12, 2021 3:29 pm Leave your thoughtsAs some of this information is private and confidential, we cannot issue it over the website. Please call the office... View Article
How old do you have to be to hire a storage room?
August 12, 2021 3:24 pm Leave your thoughtsYou need to be 18 years of age to rent a storage space.
How long do you keep my data?
August 12, 2021 3:22 pm Leave your thoughtsYour personal data will not be kept for longer than is necessary to fulfil the specific purposes for which it... View Article
How far in advance can I reserve a room?
August 12, 2021 3:22 pm Leave your thoughtsWe offer up to 4 weeks advance booking. However, at times of high demand this can be less. If you... View Article
How do I update my contact details?
August 12, 2021 3:08 pm Leave your thoughtsPlease contact the store by email office@marchselfstore.com or phone 01354 661999 and they will assist you. If your mobile number... View Article
How do I request my data to be erased?
August 12, 2021 3:06 pm Leave your thoughtsFor any requests regarding your personal data please email office@marchselfstore.comFor information on what we do with your data, see our... View Article
How do I obtain a copy of the data that you hold on me?
August 12, 2021 3:04 pm Leave your thoughtsPlease contact us via office@marchselfstore.com and request a Subject Access Request form to complete. Upon receipt of the completed form... View Article
How do I obtain a copy of my customer storage licence?
August 12, 2021 3:03 pm Leave your thoughtsPlease contact your local store who can arrange for a copy of your signed licence to be sent to you.
How do I make a reservation?
August 12, 2021 3:01 pm Leave your thoughtsYou can reserve a room online, over the phone on 01354 661999. Reserving a room is normally free of charge... View Article
How do I give feedback?
August 12, 2021 3:00 pm Leave your thoughtsWe welcome any feedback from our customers and are committed to providing a high quality of service. Feedback can be... View Article
How can I contact you?
August 12, 2021 2:59 pm Leave your thoughtsThere are various ways you can get in touch. Either call 01534 661999 or email the store direct office@marchselfstore.com
Do you do credit checks?
August 12, 2021 2:58 pm Leave your thoughtsNo. This is why we ask you to pay in advance.
Do my items have to be stored in boxes?
August 12, 2021 2:56 pm 13 CommentsNo. The items just need to be stored securely.
Can I view the facilities before moving in?
August 12, 2021 2:55 pm Leave your thoughtsYes, however we are following guidance on social distancing and have made some temporary changes to our opening hours in... View Article
Can I use a storage room to sleep in?
August 12, 2021 2:52 pm Leave your thoughtsNo. We don’t permit the use of storage rooms for anything other than storing items. Sleeping or attempting to live... View Article
Can I claim back VAT?
August 12, 2021 2:51 pm Leave your thoughtsAlthough we are VAT registered, whether you can claim back VAT does not depend on us, but rather your situation.... View Article
Can I add items to my room once I’ve moved in?
August 12, 2021 2:43 pm Leave your thoughtsYes. You can come and go as often as you like, removing and adding items from your room as you... View Article
Am I allowed to take my pet in with me when I visit my room?
August 12, 2021 2:40 pm Leave your thoughtsNo pets of any kind are allowed in the storage area, flexi offices or car park. Please keep pets safely... View Article
What size room will I need?
August 12, 2021 2:10 pm Leave your thoughtsWhen considering what size room you will need, don’t forget to stack the items in the room. You’re only paying... View Article
What size are your rooms?
August 12, 2021 2:09 pm Leave your thoughtsOur main storage rooms are generally 8 ft in height and come in the following sizes at most stores, 15... View Article
What is the volume capacity of your rooms?
August 12, 2021 2:08 pm Leave your thoughtsWe tend to work on square foot measurements as we do not charge on a cubic volume capacity, but rather... View Article
What is the smallest size you have?
August 12, 2021 2:07 pm Leave your thoughtsOur internal rooms range in size from 15 Sq./ft to 100 Sq./ft with the height ranging from 7ft to 8ft.... View Article
What is the biggest size room you have?
August 12, 2021 2:06 pm Leave your thoughtsThe largest room available presently is 100 Sq./ft indoor, 160 sq./ft (20ft) is the largest outdoor unit.
What is the average height of your rooms?
August 12, 2021 2:06 pm Leave your thoughtsOur rooms are usually 8ft high, but this can vary store to store and on location of the room within... View Article
Is there disabled access?
August 12, 2021 1:59 pm Leave your thoughtsYes. But only for ground floor internal storage. These storerooms have been constructed with disabled access in mind. Most room... View Article
Is there CCTV in my room?
August 12, 2021 1:58 pm Leave your thoughtsNo. Our CCTV covers most corridors and all entrances, exits and external areas, not the inside of your storage room.
Is there anyone to help me unload when I arrive at the storage facility?
August 12, 2021 1:56 pm Leave your thoughtsNo. This is not a service we offer. Although we can assist you if your require goods to be forklifted... View Article
Is there any damp in the building?
August 12, 2021 1:55 pm Leave your thoughtsNo. We monitor the stores regularly and have a facilities team that ensure any wear and tear is kept on... View Article
Do you offer a forklifting service?
August 12, 2021 1:55 pm Leave your thoughtsYes we do. Most of our staff are trained to drive the forklift to assist you. This is usually free,... View Article
Do you have customer trolleys?
August 12, 2021 1:53 pm Leave your thoughtsYes. Trolleys are available and free to use when packing and unpacking, but must be kept on site.
Do the rooms have lighting?
August 12, 2021 1:52 pm Leave your thoughtsNo, however corridor lighting does partially illuminate rooms from above.
Do the rooms have electricity?
August 12, 2021 1:49 pm Leave your thoughtsA small number of rooms have power points installed but there will be no power supplied to them unless you... View Article
Do any of the rooms come with shelves?
August 12, 2021 1:47 pm Leave your thoughtsNo, there are no shelves. You can place racking, but nothing must be physically fixed to the wall, ceiling or... View Article
Can you recommend van hire / removal companies?
August 12, 2021 1:40 pm Leave your thoughtsYes. Please contact the store office on 01354 661999 for more information.
Am I able to charge my electric car whilst using the store facilities?
August 12, 2021 1:27 pm Leave your thoughtsPresently there are no charging points. But we are looking at introducing quick charge points in the near future.