What happens to our things if we miss a payment?

We will send you a reminder before this point. And contact you to settle the payment before it becomes a problem. If, however you do miss a payment, we will allow you 10 days to settle your outstanding amount. After this time, you will be charged a late penalty charge, your room will also be locked by us, and your entry code temporarily disabled until the account is settled. You will be informed in writing when this takes place, as per the terms of your Customer Licence that you signed. We will be in contact to inform you of any further developments if the account remains outstanding.

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