I haven’t paid my bill. Can I access my storage space?

This depends how late you are in paying your bill. We will allow you 10 days to settle your outstanding amount after the due date. After this time you will be charged a penalty late charge, your room will also be locked by us and your entry code temporarily disabled until the account is settled. You will be informed in writing or by text/email when this takes place, as per the terms of your Customer Licence that you signed. We will be in contact to inform you of any further developments if the account remains outstanding.

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